Customer Support Specialist
Posted Apr 18
Headquarters: Helsinki, Finland
We are a small team with a big business!
Our customers come first, and our Customer Support team is at the forefront.
Are you passionate about people? Do you want to join an established e-commerce company?
If you're based in CANADA and interested in remote work, then we are looking for you!
Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script, right?). As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.
Successful applicants will begin with a two-week training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and may include evening work.
We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.
Your responsibilities include:
- Answering customer inquiries via email, phone & chat
- Optimizing the team's tools and work procedures
We're looking to fill this role immediately, so please apply ASAP!
Meet James, one of our team members: https://youtu.be/WRcYDQf81E0?rel=0