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IT Support Specialist


Headquarters: US

Peerfit is a fast-growing, remote-first startup that is changing the landscape of wellness. We help employers leverage an expansive network of fitness offerings on a platform that helps members partake in classes/memberships using their peer group as a driver for engagement.

As an IT Support Specialist, you will help support the operations of the business through administration of custom and third-party web-based software applications, triage and troubleshooting technical support requests through Zendesk, and helping staff balance technology ease-of-use with meeting the regulatory requirements of the healthcare industry.

Strongly favor candidates with experience in compliance and security, with Google Apps & Zendesk administration, and as a self-starter in a fully remote organization.

Other qualities we are seeking:

  • Passion for health and fitness
  • Based in the US
  • Ability to adapt to the needs and pace of a growing startup
  • Self-motivated and persistent 
  • Comfortable managing a backlog of issues of various priorities
  • Experienced in working through complex problems and identifying root-cause
  • Empathetic to users of varying technical abilities
  • Excellent written and interpersonal communication skills
  • Confident in managing your remote environment to minimize distractions, downtime and maximize distributed collaboration, communication
  • Flexibility to handle changing responsibilities

What You Get:

  • The opportunity to work in a supportive, team-oriented, and goal-driven startup culture with a passion for fitness
  • Remote first team
  • Health Insurance & other benefits
  • Free fitness classes through Peerfit
  • Salary & bonuses based on performance
  • The opportunity to help expand the impact of Peerfit across the United States and, someday, the world!

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